Tuesday, October 26News That Matters

Tag: JetBlue Airways Corporation

American, Alaska Airlines and JetBlue add vaccine mandates for workers.

American, Alaska Airlines and JetBlue add vaccine mandates for workers.

Travel
American Airlines told employees on Friday that it would require all U.S.-based employees and some international crew members to be vaccinated.In a letter to employees signed by the company’s chief executive and presidents, American said the move was necessary because of its status as a government contractor. Last month, President Biden announced that employees of government contractors would be required to be vaccinated, with only limited exceptions.The airline’s letter gave no timetable, but the White House has said the deadline for employees of current contractors to be vaccinated is Dec. 8.“While we are still working through the details of the federal requirements, it is clear that team members who choose to remain unvaccinated will not be able to work at American Airlines,” the letter...
American Airlines and JetBlue Face Antitrust Suit Over Alliance

American Airlines and JetBlue Face Antitrust Suit Over Alliance

Business
In an interview, Robin Hayes, the chief executive of JetBlue, said that argument was “plain wrong.” He said the alliance with American was allowing JetBlue to significantly increase the number of flights to New York airports. “JetBlue has never been able to add so many new flights in such a short space of time to New York,” he said.Business & EconomyUpdated Sept. 21, 2021, 5:48 p.m. ETSome airline analysts said the situation in New York airports made the alliance necessary for JetBlue. Because the number of flights serving the airports is strictly limited, JetBlue could not simply enter the market and offer new flights. Instead, it had to use slots that belong to American, something made possible by the alliance. At the same time, the airlines said, they would use bigger planes fo...
Flight Attendants’ Hellish Summer: ‘I Don’t Even Feel Like a Human’

Flight Attendants’ Hellish Summer: ‘I Don’t Even Feel Like a Human’

Travel
But while airlines are eager to capitalize on the demand, many appear to lack the staffing to keep up.Bureau of Transportation Statistics data show that the number of full-time-equivalent employees at U.S. scheduled passenger airlines was nearly 14 percent lower in June 2021 than in March 2020. Tens of thousands of flight attendants took leave during the pandemic, the A.F.A. union said. American Airlines said about 3,300 flight attendants have yet to return from leave.“So many people were let go so quickly on extended leave of absence, early retirement, that they’re struggling to meet the travel demand,” said Paul Hartshorn, a flight attendant and spokesman for the Association of Professional Flight Attendants, which represents about 24,000 American Airlines attendants. “And staffing is ti...
Your Flight Has Been Canceled or Delayed. What Should You Do?

Your Flight Has Been Canceled or Delayed. What Should You Do?

Travel
Carolina Contreras, a 34-year-old business owner who flies frequently between New York and Santo Domingo, in the Dominican Republic, has been using JetBlue exclusively for her trips for almost a decade without a problem. But on her last two flights, she said her flights were delayed for hours; one was pushed back six times.“I have to be places. I have to rest,” Ms. Contreras, whose salon, Miss Rizos, has locations in both cities, said. “I know how hard the pandemic has been, but people need to get it together.”Ms. Contreras is not alone. Thousands of flights were delayed or canceled by airlines in the last few weeks as travel has picked up, with airlines blaming bad weather and labor shortages for the disruptions.“We’re obviously in a new world, and there are a lot of changes, rules, restr...
Airline Travel Credits: Confusion Around Rebooking Flights and More

Airline Travel Credits: Confusion Around Rebooking Flights and More

Travel
“Aer Lingus tells me they issued the refund and I have to call Orbitz. I got called back from Orbitz four hours after I called,” said Ms. Woolard a retired nurse from Winston-Salem, N.C. “I had to wait another hour to speak to someone. Orbitz said they cannot access my records and that I may not get the refund until the end of 2021,” more than 18 months after the flight was canceled. “I know the airlines are struggling, but you just feel so helpless,” she said.The holdup in the refund, according to Nisreene Atassi, a company spokeswoman, stemmed from a glitch in the Orbitz computer system which rejected the refund because it had been authorized after the one-year expiration period. (After an inquiry by The Times, Ms. Woolard has now received her refund.)To improve its customer service, Exp...
6 Things You Should Know About Traveling to Europe This Summer

6 Things You Should Know About Traveling to Europe This Summer

Travel
Hotel flexibility will vary, so read the fine printBy now, most of the large American-run chains have reverted to their pre-Covid cancellation policies for reservations made before a certain date (that has come and gone), and for travel through a certain date (that has come and gone). But some companies are still being flexible: Hilton has always had generous cancellation policies, and Four Seasons has been consistently easy about changes and cancellations during the pandemic.Travel-industry insiders also have noticed flexibility among independent hoteliers.“We’ve felt that small, family-run luxury properties are actually more nimble than some of the big hotel chains,” said Louisa Gehring, the owner of Gehring Travel, an affiliate of Brownell, a Virtuoso luxury travel agency. “Rather than ...